FeedbackHub
Tell us how your business works
The more we know about how you sell and when a sale actually finishes, the more useful the reply will be. We aim to come back within one business day with a setup plan and a price rather than a brochure.
What happens next
We read it properly
A person reads what you sent, not an automated qualification system. If something is unclear we will ask rather than assume.
You get a plan and a price
Which channel suits your customers, which form to start with, whether an integration is worth the effort, and what it costs. Usually within one business day.
We set it up with you
Your first form, the sending domain, the integration and a test that runs end to end before any real customer is involved.
Useful things to include
- Number of locations, and whether you also sell online
- Roughly how many customers or orders you handle in a month
- The moment a sale or job genuinely finishes for you
- Whether you already collect feedback, and what went wrong with it
- What you suspect customers are unhappy about
- Whether you need this on your own domain and branding
Already a customer?
If you have an account, log in and use the support details inside your dashboard. Support requests raised from inside the account reach us with your configuration attached, which usually means a faster and more accurate answer than a message sent from here.
Thinking about switching from something else?
Tell us what you use now and what specifically is not working. Migration is usually straightforward, and if what you have already does the job, we will say so. A tool you are used to is worth more than a marginally better one you have to learn.